Replacing an emerald
Buying a loose gemstone can be a tricky experience for lay people as the sellers inevitably have a level of knowledge and experience so far ahead of the customers. We wanted a fairly large emerald for setting in a 33 year old engagement ring where the previous stone was damaged due to an inclusion. We were shown a range of stones at various prices...
Read more
Buying a loose gemstone can be a tricky experience for lay people as the sellers inevitably have a level of knowledge and experience so far ahead of the customers. We wanted a fairly large emerald for setting in a 33 year old engagement ring where the previous stone was damaged due to an inclusion. We were shown a range of stones at various prices and the differences in clarity and colour were explained clearly by Maria who was so helpful. We chose a beautiful but expensive stone and were reassured by the certificate of quality and provenance that came with it. Once we agreed a price, Harry and his team went to a lot of trouble to ensure that the setting was reconfigured to fit the stone and to achieve the best possible result - together with the original diamonds setting off the emerald. A result which we were extremely pleased with and therefore we have no hesitation in giving this store a 5 star rating.
Show less