MOUZA Fine Jewellery

We bought our engagement ring and wedding band from Miro in November 23. We found his shop by chance whilst browsing in Hatton Garden.

I was in between a few styles of rings at the time. Miro presented all possible options and always provided great suggestions based on what I liked about certain rings. He was patient and knowledgable, never tired of what seemed like trying on every ring in the shop! In the end, I settled on a design that I hadn’t seen anywhere else- and learned the brand has their own exclusive designs.

His wealth of knowledge and experience really showed when explaining diamonds and rings to us, what would be practical and feasible in terms of style. After placing our order, we chose our stone together- he was sure to choose the best possible stone for us, with all the characteristics we wanted.

Miro provided excellent customer service- he expedited delivery of the stone at no charge to us, so we could have it in time. We were invited to look at the stone when it arrived- at this point we had the option, to continue with the stone or to choose a different one if we didn’t like it- but we were more than happy with it.

Miro kept us updated every step of the way, and the ring was complete in 2-3 weeks. I wasn’t sure about the fit of the ring, and Miro even advised me to take it away for a week to wear it and see how it feels, and then to return if I would like it resized, before the ring was entirely finished- so changes could be made. It’s is obvious from speaking to him of his in-depth knowledge of rings, styles, diamonds and fit.

He will look after you every step of the way, and you can be confident in your purchase with him. The pride he takes in his work is obvious- I would definitely recommend giving him a visit!
Show less