Impeccable experience - pure class
Reviewed Harmony originally about a year ago during the pre-sale experience when we were looking for an engagement ring. I ended the review (on google) back then with "would definitely revisit for a purchase in the future" and here I am 12 months later reviewing the sales experience of our wedding bands, which was as exceptional as that first...
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Reviewed Harmony originally about a year ago during the pre-sale experience when we were looking for an engagement ring. I ended the review (on google) back then with "would definitely revisit for a purchase in the future" and here I am 12 months later reviewing the sales experience of our wedding bands, which was as exceptional as that first meeting a year ago.
Worked with Antea again, who is absolutely brilliant (as are her stones) at what she does and put us right at ease from the beginning. Whilst this is a transaction at the end of the day, Antea was so knowledgeable, trustworthy, not pushy and patient, it made the whole experience *so* enjoyable and memorable for us.
By the end of it, it was like chatting to an old friend, which is such a personal touch to have, truly listening and understanding personal style and making recommendations based off that (ended up going with both her recommendations for our bands). Bands exactly as expected, with our full customisation requirements, and post-sale support was also exceptional, when it came to resizing.
Would buy again and again from this store and Antea - pure class of a service!
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